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Astute Reinforces Commitment to Data Security with High Volume of 2018 Enhanceme ...

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GDPR updates, new certifications among this year’s security
enhancements to Astute’s customer engagement product suite
Astute Reinforces Commitment to Data Security with High Volume of 2018 Enhanceme ...

COLUMBUS, Ohio (BUSINESS WIRE) #custserv Astute today announced the results of their 2018 commitment to enhancing

data security within their

suite

. Enhancements include new

certifications and additional measures to help ensure GDPR compliance

for their clients, many of which are global consumer brands.

Companies across the globe use Astute’s technology for CRM and customer

case management, social media management, digital customer self-service,

and more. For companies that have customers in the European Union, 2018

brought a new compliance requirement: GDPR. To assist clients with this

challenge, not only has Astute made product and security enhancements,

they offered a readiness workshop for customers. As regulations continue

to evolve, Astute stands ready to help clients say compliant.

Astute’s commitment to continuous improvement across their solution set

includes actively building new functionality, but also drives the

development of data security improvements. Some of the highlights of

this year’s security enhancement initiative include: achieving PCI-DSS

Level 1 Service Provider Certification, becoming ISO 27001 compliant,

completing additional penetration testing for core platforms, and

partnering with TokenEx to enable secure tokenization within the

solutions.

“Data security continues to be a major concern for every company, and

we’re serious about keeping our customers’ data safe,” said Chris

Conner, Chief Information Security Officer and VP of US Customer

Operations at Astute. “Looking ahead to 2019 and beyond, our team is

dedicated to continually improving our security measures to meet new

threats and challenges as they arise.”

About Astute

Astute builds AI-driven software for the future of consumer engagement.

We help the world’s best brands enhance engagement with their consumers

by contextually blending human and artificial intelligence. Astute’s

technology enables companies to provide more efficient customer service,

protect their brands, and increase customer loyalty. Visit astutesolutions.com

to learn more.

Contacts

Astute, Inc.

Natalie Skarzynski, 877-769-3750

press@astutesolutions.com
Astute Reinforces Commitment to Data Security with High Volume of 2018 Enhanceme ...
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